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HR Systems Analyst

2 months ago

London, Greater London, United Kingdom The Telegraph Full time
About the Role

The HR Functional Analyst is a key role within the Business Systems team, responsible for providing business analysis, implementation, and support expertise across HR systems at The Telegraph. This includes reviewing existing HR systems, identifying areas for improvement, and supporting the planned HR programme to replace them with a single SaaS solution.

Key Responsibilities
  • Joint responsibility for the functional setup of the system(s)
  • Act as the joint functional lead on the planned HR system implementation, working closely with the implementation partner
  • Investigate, advise, and implement added functionality, either from new product enhancements or functionality requirements from HR users
  • Drafting and agreeing functional specifications
  • Advise the business on functional best practice, system, and process improvements
  • Monitor best practices to ensure adherence to procedures
  • Advise the team on support and configuration best practices
  • Provide system functional improvement suggestions to improve business processes
  • Control and resolution of user/system issues
  • Creation and ongoing maintenance of system documentation, team knowledge base articles, user guides, and standard answers
  • Lead and coordinate system enhancements with various 3rd parties
  • Provide end-user support following completion of the HR Transformation Project
Essential Skills
  • Experienced individual with a detailed knowledge of the complete 'Hire to Retire' process
  • Experience of SaaS HR solutions, in particular Ceridian (DayForce)
  • Functional knowledge of implementing SaaS HR modules with experience of multiple full lifecycle implementations and hands-on experience of systems administration for a SaaS HR system
  • Ability to devise functional specifications, test plans, and conduct system performance
  • Ability to establish and maintain positive relationships with end-users through effective stakeholder management
  • Ability to engage with stakeholders to find solutions to business problems related to the SaaS HR system and other peripheral HR systems
  • Ability to conduct user workshops (CRP/UAT) and train end-users on system functionality, including documentation-related user guides
  • Lead, own, and manage 3rd-party supplier resources to deliver new functionality/improvements and support
  • Ability to collaborate with stakeholders to identify and prioritize system improvements with extensive troubleshooting and communication skills
  • High level of oral and written presentation skills
  • Ability to collaborate with technical teams to design extensions to the existing functionality
Desirable Skills
  • Demonstrable experience of owning whole or part of the functional solution of a HR system, for example, as a Reporting Analyst, Functional Lead, or Product Owner
  • Hands-on experience of other related HR systems is desirable
  • HR qualification
  • Reward (Compensation) knowledge
  • Time and Attendance (WFM) module implementation
Benefits

The Telegraph offers a range of benefits to support your lifestyle and help you achieve a healthy work-life balance. From dynamic working opportunities, medical cover, and parental leave to life assurance and season ticket loans, you can choose from a range of flexible benefits.

Training and Development

The Telegraph is committed to supporting your career development through The Academy. With access to a variety of training and development opportunities, you'll be able to develop an enjoyable and rewarding career.

Our Commitment to Inclusion

The Telegraph fosters a diverse and inclusive workplace and is committed to building a team that reflects a wide variety of skills, perspectives, and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds.