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Maintenance Technician
2 months ago
We are seeking a skilled and experienced Maintenance Caretaker to join our team at Sanctuary Students. As a key member of our facilities management team, you will be responsible for ensuring the safe, clean, and well-maintained environment for our student residents.
Key Responsibilities- Undertake reactive basic repairs and maintenance duties in student accommodation, reporting issues that require specialist attention.
- Ensure statutory compliance is maintained, including Fire Alarm tests, emergency lighting & water hygiene checks.
- Record keeping in line with standard operations procedures.
- Maintain materials and equipment stock levels to ensure cost effectiveness and availability.
- Assist the management team with flat inspections and audits to ensure safe and secure environments.
- Deliver high-quality customer service to our residents, escalating any shortfalls in service delivery to the line manager.
- Act as the first point of contact to our customers, responding positively to complaints and service breakdowns.
- Experience within a caretaking or maintenance role is essential.
- Practical skills in identifying and/or carrying out basic repairs.
- Working knowledge of health and safety.
- Excellent communication skills allowing you to provide great customer service.
- The ability to assess priorities and plan work effectively to meet deadlines.
- Able to work on own initiative as well as part of a team, interpreting written and verbal instructions and maintain written records.
Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services.
Our Benefits- Competitive salary of £22,312 per annum (rising to £23,486 per annum after 12 months, subject to satisfactory performance).
- 25 days leave rising to a maximum of 30 days (plus public holidays) pro rata.
- A pension scheme with employer contributions from Sanctuary.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work Scheme.
- Voluntary health plans.
- Employee discounts.
- Wellbeing support and tools.
- Employee recognition scheme.
