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Automotive Service Advisor
2 months ago
We are seeking an experienced Service Advisor to join our prestigious automotive dealership in the Sidcup area. As a Service Advisor, you will be responsible for managing service telephone and walk-in enquiries, meeting and greeting customers, and progressing and updating customers throughout the day.
Key Responsibilities:- Manage all service telephone and walk-in enquiries
- Meet and greet customers, qualify and identify customer's needs for vehicle drop-off
- Progress and update the customer throughout the day
- Discuss and up-sell additional work to the customer
- Advise and forward diarised unsold work
- Carry out inspections where necessary prior to handover to customer
- Previous experience as a Service Advisor
- Proven customer service experience skills
- Teamwork
- Ability to multi-task
- Ability to work to deadlines
- Confident and professional communication skills
- Highly organized
- A good technical knowledge of vehicles
- A positive, customer-focused attitude and approach to your work
- A valid driving licence
For more information on this Service Advisor role, please contact Jamie at Jago Consultants.