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Customer Service Representative

2 months ago

Rochdale, Rochdale, United Kingdom Rochdale Council Full time

Rochdale Council is seeking a skilled and enthusiastic individual to join our team as a Waiting Staff member at The Martlet Kitchen, our on-site restaurant.

About the Role:

We are looking for a flexible and organized individual who can provide exceptional customer service in a fast-paced environment. As a Waiting Staff member, you will be responsible for ensuring that our customers have a memorable dining experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Take orders and serve food and beverages to customers in a timely and efficient manner.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with the restaurant team to ensure seamless service delivery.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer:

Rochdale Council offers a competitive salary and benefits package, as well as opportunities for career development and growth.