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Deputy Head of Retail Operations Manager

2 months ago

Liverpool, Liverpool, United Kingdom Aramark UK Full time
Job Title: Deputy Head of Retail Operations

Aramark UK is seeking a highly skilled and experienced Deputy Head of Retail Operations to join our team at the new Everton Stadium. As a key member of our senior retail operations team, you will play a crucial role in delivering a world-class retail food and beverage experience for our customers.

Key Responsibilities:
  • Provide first-class non-event day and event day retail, bar, and third-party concessions operations
  • Uphold and manage business needs and performance expectations and standards
  • Champion HSE within the unit and lead by example, ensuring compliance with all legal requirements and regulations
  • Champion sustainability throughout the retail department
  • Gain an understanding of delivery of financial targets and Key Performance Indicators within areas of responsibility
  • Training and delivery of quality and operational standards and upholding the same
  • Establish excellent relationships with clients, contractors, and other departments
  • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service
  • Be innovative and continually look for ways to optimise sales and profitability to ensure delivery of departmental financial targets
Requirements:
  • Minimum 2 years' experience in retail and beverage environment
  • Experience in a multisite outlet, stadium, or event catering environment
  • Strong leadership qualities and excellent communicator
  • Strong organisation skills and commercial awareness
  • Standards and quality driven hands-on management style
  • Motivated by a passion for quality and great service delivery
About Aramark UK:

Aramark is a leading service and solutions provider in the UK, proudly supporting clients, partners, and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth.

At Aramark UK, we are committed to creating a workplace that is inclusive, diverse, and respectful. We are an equal opportunities employer and welcome applications from all qualified candidates.