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Cultural Heritage Facilitator

3 months ago

Cannock, Staffordshire, United Kingdom Freedom Leisure Full time

Position Overview: Are you passionate about engaging with individuals and enhancing their appreciation for cultural heritage? Join us in enriching the visitor experience at Freedom Leisure's heritage sites.

Role Responsibilities: As a casual guide, you will play a vital role in supporting our team at various historical locations. Your responsibilities will include:

  • Providing a warm and welcoming atmosphere for visitors.
  • Assisting in the operation of retail areas and ensuring the safety, cleanliness, and upkeep of the sites.
  • Conducting informative tours and participating in events and activities.
  • Engaging in outreach initiatives that may require travel.
  • Supporting the tours program, events, and seasonal activity schemes.

Candidate Profile: The ideal candidates will possess the following qualities:

  • Strong teamwork and communication skills.
  • Flexibility and adaptability to handle a variety of tasks.
  • Experience in customer service or public engagement.

Please note that this position requires an Enhanced DBS check.

Working Hours: This is a casual position with hours as needed.

Key Requirements:

  • Deliver exceptional customer service and a welcoming experience for all visitors.
  • Demonstrated experience in interacting with the public.
  • Strong verbal and written communication abilities.
  • Ability to work collaboratively within a team.
  • Compliance with Enhanced DBS check requirements.

Employee Benefits: We prioritize your well-being and job satisfaction. Our benefits package includes:

  • Flexible scheduling options.
  • Opportunities for training and professional development.
  • Paid time off.
  • A dynamic and engaging work environment.
  • Discounted staff membership.
  • Potential for permanent employment opportunities.
  • Career advancement possibilities.