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Operations Assistant

2 months ago


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Job Summary

The Office Administrator will play a pivotal role in ensuring the smooth operation of our office, providing exceptional support to our customers, suppliers, and colleagues. This dynamic individual will possess excellent organizational skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities
  • Raise specifications for quoting and processing customer orders in a timely and efficient manner.
  • Provide exceptional customer service by answering queries and addressing concerns in a professional and courteous manner.
  • Expedite orders with suppliers or production teams as required, ensuring seamless communication and coordination.
  • Discuss changes to delivery schedules with customers as needed, maintaining a high level of customer satisfaction.
  • Offer support and assistance to fellow team members and departments as required, fostering a collaborative and productive work environment.
  • Organize and coordinate transportation and logistics for point of sale deliveries, ensuring timely and efficient delivery of goods.

This is not an exhaustive list of duties, and the successful candidate will be expected to perform a range of tasks as necessitated by their changing role within the organization and the overall business objectives of CAPS CASES.