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Key Holder

1 month ago

Derbyshire, United Kingdom Estée Lauder Companies Full time
Estée Lauder Companies - Key Holder - The Cosmetics Company Store Hours

Job Summary:

We are seeking a highly motivated and customer-focused Key Holder to join our team at The Cosmetics Company Store. As a Key Holder, you will play a key role in ensuring the smooth operation of the store, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Support the Store Manager and Assistant Manager in achieving sales targets and delivering exceptional customer service
  • Lead by example, demonstrating a passion for people, our company, and our products
  • Use outstanding coaching and mentoring skills to develop and motivate team members
  • Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About You:

  • You will have:
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
  • Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
  • A passion and energy to provide inspirational, authentic, and personalized customer service
  • An approachable and friendly personality
  • Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

Estée Lauder Companies is an equal opportunities employer.