Customer and Trading Manager

3 weeks ago


Hartlepool, Hartlepool, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly skilled and motivated Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for leading and managing the day-to-day operations of our convenience stores, ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities
  • Manage and lead a team of colleagues to deliver excellent customer service and achieve sales targets.
  • Plan and coordinate store operations, including stock management, inventory control, and visual merchandising.
  • Develop and implement strategies to improve customer engagement and loyalty.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Collaborate with other store managers and the wider Sainsbury's team to achieve business objectives.
What We Offer

As a Customer and Trading Manager at Sainsbury's, you will receive a competitive salary, plus a range of benefits, including:

  • A generous holiday entitlement and pension scheme.
  • Opportunities for career development and progression.
  • A discount card, offering 10% off on your shopping at Sainsbury's, Argos, Tu, and Habitat.
  • Free food and hot drinks provided for colleagues in all our stores.
  • Access to our Cycle to Work scheme and special offers on gym memberships, restaurants, holidays, and more.
Requirements

To be successful in this role, you will need:

  • Excellent leadership and communication skills.
  • Proven experience in a retail management role, with a strong track record of achieving sales targets and improving customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer service and team collaboration.
What's Next

If you are a motivated and experienced retail professional, looking for a new challenge, please click 'apply' to start your Sainsbury's journey.



  • Hartlepool, Hartlepool, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly skilled and motivated Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for leading and managing the day-to-day operations of our convenience stores, ensuring that our customers receive an exceptional shopping experience.Key...


  • Hartlepool, Hartlepool, United Kingdom Sainsbury's Full time

    About the RoleWe are seeking a highly skilled and motivated Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for leading and managing the day-to-day operations of our convenience stores, ensuring that our customers receive an exceptional shopping experience.Key...


  • Hartlepool, Hartlepool, United Kingdom Anglian Water Full time

    About the RoleWe are seeking a dedicated and personable Customer Care Specialist to join our team in our call centres. As a key member of our Customer Service department, you will be responsible for managing a high volume of telephone calls, providing exceptional customer service, and resolving customer queries in a timely and professional manner.Key...


  • Hartlepool, Hartlepool, United Kingdom Anglian Water Full time

    About the RoleWe are seeking a dedicated and personable Customer Care Specialist to join our team in our call centres. As a key member of our Customer Service department, you will be responsible for managing a high volume of telephone calls, providing exceptional customer service, and resolving customer queries in a timely and professional manner.Key...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Hartlepool, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...


  • Hartlepool, Hartlepool, United Kingdom Mecca Bingo Full time

    About the RoleWe are seeking a charismatic and adaptable individual to join our team as a Customer Experience Ambassador. As a key member of our venue team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Your primary focus will be on ensuring that every customer has a memorable...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Hartlepool, Hartlepool, United Kingdom NECSWS Full time

    Job Title:Customer Service AdvisorJob Description:We are seeking a skilled Customer Service Advisor to join our team at NEC Software Solutions. As a Customer Service Advisor, you will play a vital role in delivering excellent customer service and ensuring that our customers receive the support they need.Key Responsibilities:Provide exceptional customer...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £20,000 - £30,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hartlepool, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Hartlepool, Hartlepool, United Kingdom NECSWS Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at NEC Software Solutions. As a key member of our eligibility services team, you will be responsible for providing exceptional customer service to applicants and stakeholders, ensuring that all interactions are professional,...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in the United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product selection,...


  • Hartlepool, Hartlepool, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Role SummaryWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in the United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key ResponsibilitiesCustomer Service: Greet and assist customers with product selection,...


  • Hartlepool, Hartlepool, United Kingdom Iceland Full time

    Job SummaryAs a Home Delivery Driver with Iceland, you will be the face of our business, delivering shopping to customers' doors and providing exceptional levels of customer service. You will be working as part of a supportive team, enjoying the open road and juggling a hectic workload. Key ResponsibilitiesDeliver shopping to customers' doors, providing a...


  • Hartlepool, Hartlepool, United Kingdom NEC Software Solutions Full time

    Job Title: Customer Service AdvisorWe are seeking a highly organized and detail-oriented Customer Service Advisor to join our team at NEC Software Solutions. As a key member of our service centre, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process and manage customer appeals in a timely...


  • Hartlepool, Hartlepool, United Kingdom NEC Software Solutions Full time

    Job Title: Customer Service AdvisorWe are seeking a highly organized and detail-oriented Customer Service Advisor to join our team at NEC Software Solutions. As a key member of our service centre, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process and manage customer appeals in a timely...

  • Deputy Store Manager

    2 weeks ago


    Hartlepool, Hartlepool, United Kingdom JYSK Full time

    About the RoleWe are seeking a highly motivated and experienced Deputy Store Manager to join our team at JYSK. As a key member of our store leadership team, you will be responsible for optimizing store routines, ensuring a positive customer experience, and driving sales performance.Key ResponsibilitiesWork closely with the Store Manager to develop and...