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Hospitality Team Associate

2 months ago

Bicester, Oxfordshire, United Kingdom Wells & Co Full time
About The Nightingale

The Nightingale is a vibrant local pub in the heart of Bicester, renowned for its warm atmosphere, excellent service, and diverse entertainment options. As a Front of House team member, you will be part of a dynamic and supportive team that strives to deliver exceptional customer experiences.

What We Offer
  • Competitive hourly rate and generous tips
  • 28 days of paid holiday
  • Company pension scheme and retail discounts
  • Free food while on shift and 30% dining discount at managed houses
  • Employee Assistance Programme and career development opportunities
Your Role

We are seeking a motivated and passionate Front of House team member to join our team. Key responsibilities include:

  • Ensuring a seamless customer journey and delivering exceptional service
  • Taking accurate orders and collaborating with kitchen staff
  • Managing payments and receipts with precision
  • Confidently recommending menu and drinks options
  • Observing service standards and reporting any incidents
Requirements
  • Previous experience in a front-of-house role in hospitality or customer-facing environments
  • Enthusiasm for food and beverages
  • Excellent communication and teamwork skills
  • A results-driven and ambitious individual eager to grow with our company