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Head of IT and Digital Transformation
2 months ago
About the Role
We are seeking a visionary and strategic leader to join our team as the Head of IT and Digital Transformation. As a key member of our senior leadership team, you will be responsible for driving our digital transformation and managing IT operations to support our mission to cultivate curiosity and empower everyone to ask questions.
Key Responsibilities
- Strategic Planning & Management
- Develop and implement the organisation's IT strategy, aligning it with our mission and strategic objectives.
- Provide vision and leadership for IT initiatives, ensuring that the organisation is taking advantage of new technologies, focussing on interactive and educational experiences.
- Formulate IT policies and procedures to ensure data security, compliance with regulations and operational efficiency.
- Manage the IT budget, ensuring cost effective solutions are used, and optimising resource allocation wherever possible.
- Operational Management
- Oversee the management and maintenance of WTC's IT infrastructure, including networks, servers and data storage solutions.
- Ensure the reliability, security and performance of all IT systems including hardware and software throughout the entire venue.
- Work with external partners to leverage their expertise and resources.
- Team Leadership
- Foster the professional development and growth of the IT team, promoting a culture of continuous learning and improvement.
- Collaborate with other teams to understand and meet their technology needs.
- Manage all aspects of the IT team, including recruitment, training, performance evaluation and professional development.
Requirements
- Proven experience in a senior digital role, ideally within the visitor attraction or museum sectors.
- Strong understanding of current and emerging technologies, particularly those related to interactive and educational environments.
- Excellent strategic planning and project management skills.
- Demonstrated ability to manage, lead, and develop a small, diverse team.
- Degree in Computer Science, Information Technology, or a related field, or relevant experience.
- Strategic thinker with a forward-looking vision.
- Pragmatic approach to delivering value and managing change.
- Passionate about technology and its role in education and engagement.
- Exceptional communication and interpersonal skills, with a strong emphasis on leadership, people management, and team development.
- Ability to manage change, work under pressure, and meet deadlines.