Banking Client Support Associate
1 week ago
Competitive Salary | Excellent Benefits Package
Cathedral Appointments | South West Recruitment is seeking a highly skilled Banking Client Support Assistant to join their team in Exeter. As a key member of the team, you will be responsible for providing exceptional support to clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Act as the primary point of contact for clients, providing timely and effective support
- Manage general administration duties, ensuring seamless day-to-day operations
- Respond to client queries via telephone and email, providing accurate and helpful information
- Address and resolve client complaints in a professional and courteous manner
- Maintain strong relationships with stakeholders across the business, fostering a collaborative environment
Requirements:
- Proven business services background in Banking, Financial Services, Wealth Management, or a related field
- Comfortable working with numbers and financial data
- Excellent computer literacy and organizational skills
- Ability to manage competing priorities and multiple tasks
Benefits:
- Hybrid working arrangement, balancing office and remote work
- Pension scheme with 5% employer contribution and 5% employee contribution
- 25 days of annual leave, plus buy and sell holiday options
- Life assurance, private medical insurance, and group income protection
- Gym membership and cycle to work scheme
- Tastecard and Gourmet Card
Note on Sponsorship: Unfortunately, we are unable to offer sponsorship for work authorisation for this role. Candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
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Exeter, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full timeJob Title: Banking Client Support AssistantAbout the Role:Cathedral Appointments | South West Recruitment is seeking a highly skilled Banking Client Support Assistant to join their team in Exeter. As the first point of contact for clients, you will be responsible for providing exceptional customer service and support.Key Responsibilities:Act as the primary...
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