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Field Service Technician

3 months ago

Carlisle, Cumbria, United Kingdom Circet IRE & UK Full time
JOB TITLE: Service Delivery Technician

Circet IRE & UK is actively looking for Service Delivery Technicians to oversee the installation, troubleshooting, and upkeep of Broadband, Telephone, and Television services. Technicians will be expected to work 40 hours a week, Monday through Friday, with potential weekend shifts, as well as travel and after-hours duties.

Key Responsibilities:
  • Ensure all work meets established quality benchmarks
  • Execute Fibre and Copper Installations, Surveys, and Repairs
  • Carry out Site Inspections and manage Traffic Control
  • Inform customers about available services
  • Maintain a tidy and organized work environment
  • Address customer inquiries in a professional manner
  • Engage in continuous professional development
  • Adhere to health and safety standards
Required Skills & Experience:
  • Valid UK Manual Driving License
  • Strong technical troubleshooting abilities
  • Effective communication skills
  • Capability to perform efficiently under pressure
  • Experience in managing stakeholder relationships
  • Familiarity with client quality expectations
  • Proficient IT skills for operational management
  • Demonstrated professionalism and self-motivation
Physical Demands:
  • Ability to lift objects
  • Quick auditory response
  • Awareness of hazardous situations
  • Capability to climb ladders and carry equipment
  • Flexibility for bending and stretching
  • Ability to work independently
  • Proper use of personal protective equipment