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General Manager Trainee

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Toby Carvery Full time

About Us

Toby Carvery is a leading hospitality company that prides itself on serving high-quality food and drink to its customers. As a General Manager Trainee, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and experienced individual to join our team as a General Manager Trainee. As a key member of our management team, you will be responsible for leading a team of staff to deliver excellent customer service and drive business growth.

Key Responsibilities

  • Train and develop a team of staff to deliver exceptional customer service and drive business growth.
  • Ensure that all customers receive a high-quality dining experience, with a focus on food quality, presentation, and service.
  • Monitor and control costs, including labor, food, and other expenses, to ensure that the business is profitable.
  • Develop and implement marketing strategies to drive sales and increase customer loyalty.
  • Collaborate with other departments, such as operations and finance, to ensure that the business is running smoothly and efficiently.

Requirements

  • Proven experience in a hospitality management role, with a strong track record of leading a team and driving business growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and other stakeholders.
  • Strong business acumen, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Valid driver's license, with access to a reliable vehicle.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including discounts on food and drink, gym memberships, and private medical insurance.