Service Advisor
23 hours ago
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner BMW Nottingham.
As a Service Advisor, you will play a vital role in providing exceptional customer care and ensuring seamless communication between our customers and the workshop. Your primary responsibility will be to inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage and addressing any questions or concerns they may have.
You will also be responsible for liaising with technicians and workshop control to ensure vehicles are ready on time, as well as providing expert advice on our products and services to customers.
About YouWe welcome applications from individuals with a willingness to learn and progress, regardless of previous experience. Our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW will provide you with the necessary training to excel in this role.
Key skills and qualifications include excellent organisational and administrative skills, good attention to detail, and a strong customer service background. Working knowledge of Kerridge is advantageous but not essential.
Why Sytner?Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement, industry-leading maternity, paternity, and adoption pay, career development opportunities, and recognition of long service every 5 years.
We are passionate about creating an equitable environment and welcome applications from individuals from diverse backgrounds. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes or adjustments to job interviews and the recruitment process.
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Nottingham, Nottingham, United Kingdom Sytner Group Full time{"h1": "About the Role", "p": "At Sytner Group, we are seeking a skilled Service Advisor to provide exceptional customer care and be the vital link between our customers and the workshop. As a Service Advisor, you will inform and consult on vehicle servicing, keeping customers up to date at every stage while answering any questions or queries they may have....
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Nottingham, Nottingham, United Kingdom Sytner Group Full time{"h1": "About the Role", "p": "At Sytner Group, we are seeking a skilled Service Advisor to provide exceptional customer care and be the vital link between our customers and the workshop. As a Service Advisor, you will inform and consult on vehicle servicing, keeping customers up to date at every stage while answering any questions or queries they may have....
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