Mortgage Collections Specialist

4 weeks ago

Chatham, Kent, United Kingdom IntecSelect Full time
Mortgage Collections Officer

We are seeking a skilled Mortgage Collections Officer to join our team at IntecSelect. As a Mortgage Collections Officer, you will be responsible for managing mortgage arrears and ensuring compliance with statutory and regulatory requirements.

Key Responsibilities:
  • Discuss with customers the root causes of their account being in arrears and identify future barriers, ensuring dialogue is in line with the company's treating customers fairly principles.
  • Undertake all aspects of Financial Support in the end-to-end arrears management journey.
  • Ensure compliance with all statutory and regulatory requirements for mortgage arrears, prioritizing fair customer outcomes.
  • Act as a coach and role model, supporting the development of less experienced team members.
  • Carry out personal development to keep your own skills up to date.
  • Support achievement of departmental SLA's and refer any issues/concerns in a timely manner.
  • Ensure understanding and compliance with the organisation's Risk Management Policies and Data Governance Policies, demonstrating a customer-centric approach in your day-to-day work.
Requirements:
  • Recent experience working within a Financial Support environment in a secured lending/mortgage services focusing on buy to let/residential mortgages is essential.
  • Previous experience of undertaking complex financial support, litigation, and receivership activities, including holding and using your own delegated authority to support customers is essential.
  • Proven capabilities in the full mortgage collection life cycle is a must.
  • Accreditation via any applicable Debt Management certification or Apprenticeship is desirable but not essential.
  • Previous experience of MI collation and output production is desirable.
  • Previous experience of coaching and mentoring is desirable.
  • Intermediate skills in respect of Microsoft Word and Excel are essential.

Please submit your tailored CV to the leading consultant for consideration.

  • Mortgage Collections Specialist

    7 days ago

    Chatham, Kent, United Kingdom Intec Select Ltd Full time

    Mortgage Collections SpecialistAt Intec Select Ltd, we are seeking a skilled Mortgage Collections Specialist to join our team. As a Mortgage Collections Specialist, you will be responsible for discussing with customers how and why their account is in arrears, identifying root causes and future barriers, and ensuring that dialogue is in keeping with the...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom IntecSelect Full time

    Job SummaryWe are seeking a highly skilled Mortgage Collections Specialist to join our team at IntecSelect. As a key member of our financial support team, you will be responsible for managing mortgage collections, ensuring compliance with statutory and regulatory requirements, and providing exceptional customer service.Key ResponsibilitiesCollaborate with...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom OSB Full time

    About the RoleThe Financial Support Team at OSB is seeking a skilled Mortgage Collections Specialist to join their team. As a key member of the team, you will be responsible for providing expert financial support to customers experiencing mortgage arrears.Key Responsibilities:Manage a portfolio of complex and high-risk cases, delivering a first-class level...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom Intec Select Ltd Full time

    Mortgage Collections Specialist - Inside IR 35 - £180 PDOur trusted partner, a FTSE 250 financial services corporation, is seeking a mortgage collections specialist with direct experience in end-to-end mortgage collections covering buy-to-let and residential products within the banking domain. To be successful, you must have capabilities in MI collation,...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom OSB Full time

    About the RoleWe are seeking a skilled and experienced Mortgage Collections Specialist to join our Financial Support Team at OSB. As a key member of our team, you will play a critical role in delivering exceptional customer outcomes and ensuring the effective management of mortgage arrears.Key ResponsibilitiesProvide expert financial support to customers...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom OSB Full time

    About the RoleWe are seeking a skilled and experienced Mortgage Collections Specialist to join our Financial Support Team at OSB. As a key member of our team, you will play a critical role in delivering exceptional customer outcomes and ensuring the effective management of mortgage arrears.Key ResponsibilitiesProvide expert financial support to customers...

  • Mortgage Collections Specialist

    4 weeks ago

    Chatham, Kent, United Kingdom IntecSelect Full time

    Job SummaryWe are seeking a highly skilled Mortgage Collections Officer to join our team at IntecSelect. As a Mortgage Collections Officer, you will be responsible for managing the full mortgage collection life cycle, including early arrears, obtaining court orders, and processing through to auction. You will work closely with customers to discuss their...

  • Mortgage Collections Specialist

    4 weeks ago

    Chatham, Kent, United Kingdom IntecSelect Full time

    Job SummaryWe are seeking a highly skilled Mortgage Collections Officer to join our team at IntecSelect. As a Mortgage Collections Officer, you will be responsible for managing the full mortgage collection life cycle, including early arrears, obtaining court orders, and processing through to auction. You will work closely with customers to discuss their...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom OSB Full time

    About the RoleWe are seeking a skilled Mortgage Collections Specialist to join our Financial Support Team. As a key member of our team, you will play a vital role in delivering exceptional customer outcomes and ensuring the effective management of mortgage arrears.Key ResponsibilitiesProvide specialist financial support to customers experiencing mortgage...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom OSB Full time

    About the RoleWe are seeking a skilled and experienced Mortgage Collections Specialist to join our Financial Support Team. As a key member of our team, you will be responsible for providing expert financial support to customers experiencing mortgage arrears.Key ResponsibilitiesEffectively manage a portfolio of complex and high-risk cases, delivering a...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom OSB Full time

    About the RoleWe are seeking a skilled and experienced Mortgage Collections Specialist to join our Financial Support Team. As a key member of our team, you will be responsible for providing expert financial support to customers experiencing mortgage arrears.Key ResponsibilitiesEffectively manage a portfolio of complex and high-risk cases, delivering a...

  • Mortgage Collections Specialist

    3 weeks ago

    Chatham, Kent, United Kingdom IntecSelect Full time

    Mortgage Collections OfficerWe are seeking a highly skilled Mortgage Collections Officer to join our team at IntecSelect. As a key member of our financial services team, you will be responsible for managing mortgage arrears and ensuring compliance with statutory and regulatory requirements.Key Responsibilities:Collaborate with customers to understand the...

  • Mortgage Collections Specialist

    3 weeks ago

    Chatham, Kent, United Kingdom IntecSelect Full time

    Mortgage Collections OfficerWe are seeking a highly skilled Mortgage Collections Officer to join our team at IntecSelect. As a key member of our financial services team, you will be responsible for managing mortgage arrears and ensuring compliance with statutory and regulatory requirements.Key Responsibilities:Collaborate with customers to understand the...

  • Mortgage Collections Specialist

    2 weeks ago

    Chatham, Kent, United Kingdom IntecSelect Full time

    Job OverviewMortgage Collections Officer - Inside IR 35 - £180 PDOur trusted partner, a FTSE 250 financial services corporation, is seeking a Mortgage Collections Officer who has direct experience in end-to-end mortgage collections covering buy-to-let and residential products within the banking domain.To be successful, you must have capabilities in MI...

  • Financial Support Consultant

    1 day ago

    Chatham, Kent, United Kingdom OSB Group Full time

    About the RoleThe Financial Support team at OSB Group is looking for a skilled Collections Specialist to join their team. As a Collections Specialist, you will be responsible for efficiently and timely collections activity on a portfolio of mortgage accounts, maintaining a proactive collections strategy.Key Responsibilities:Respond to all enquiries, whether...

  • Mortgage Collections Expert

    2 months ago

    Chatham, Kent, United Kingdom OSB Group Full time

    About the RoleThe OSB Group is seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support department, you will play a crucial role in working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner, adhering to our...

  • Mortgage Collections Expert

    2 months ago

    Chatham, Kent, United Kingdom OSB Group Full time

    About the RoleThe OSB Group is seeking a skilled Financial Support Specialist to join our team. As a key member of our Financial Support department, you will play a crucial role in working with customers to find the best outcome for their financial needs.Key ResponsibilitiesRespond to customer enquiries in a timely and efficient manner, adhering to our...

  • Mortgage Administrator Assistant

    4 weeks ago

    Chatham, Kent, United Kingdom Intec Select Ltd Full time

    Mortgage Collections Officer - Inside IR 35 - £180 PDOur trusted partner, a FTSE 250 financial services corporation, is seeking a mortgage collections officer with direct experience in end-to-end mortgage collections covering buy-to-let and residential products within the banking domain. To be successful, you must have capabilities in MI collation,...

  • Mortgage Administrator Assistant

    3 weeks ago

    Chatham, Kent, United Kingdom Intec Select Ltd Full time

    Mortgage Collections Officer - Inside IR 35 - £180 PDOur trusted partner, a FTSE 250 financial services corporation, is seeking a mortgage collections officer with direct experience in end-to-end mortgage collections covering buy-to-let and residential products within the banking domain. To be successful, you must have capabilities in MI collation,...

  • Mortgage Administrator Assistant

    4 weeks ago

    Chatham, Kent, United Kingdom Intec Select Ltd Full time

    Mortgage Collections Officer - Inside IR 35 - £180 PDOur trusted partner, a FTSE 250 financial services corporation, is seeking a mortgage collections officer with direct experience in end-to-end mortgage collections covering buy-to-let and residential products within the banking domain. To be successful, you must have capabilities in MI collation,...