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Shop Manager Assistant
2 months ago
We are seeking an experienced Assistant Store Manager to join our team at Matalan. As a key member of the store management team, you will play a vital role in driving sales and profit targets, while delivering exceptional customer service and leading a high-performing team.
Your key responsibilities will include:
- Working closely with the store management team to drive performance, development, and succession planning.
- Coaching and developing the store team to deliver an excellent customer experience and drive commercial opportunities.
- Analyzing sales performance, conducting floor walks, and delegating key actions to the store team to drive results.
- Ensuring compliance and audit-related activities are completed across the store.
- Completing regular performance reviews to identify development needs and encourage open and honest feedback.
- Ensuring the visual merchandising guide is followed to deliver an inspirational shopping experience.
To be successful in this role, you will need:
- Previous retail management experience, ideally within a volume retailer.
- A proven track record of delivering high standards and KPIs.
- Strong leadership, listening, and communication skills.
- Good analytical ability and data interpretation skills.
- Proven ability to develop others.
Matalan is a dynamic and ever-evolving retail company that values equality, inclusivity, and teamwork. We are committed to creating a positive and supportive work environment that encourages our colleagues to bring their true selves to work and contribute to our collective growth and success.
