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Shift Team Leader

2 months ago

Newbury, United Kingdom Starbucks Full time
Job Description:

Role Overview:

We are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our store, leading and motivating a team of baristas, and providing exceptional customer service.

Key Responsibilities:

  • Manage the store in the absence of the Manager, ensuring seamless day-to-day operations.
  • Lead and motivate a team of baristas to achieve sales and profitability targets.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and maintain store cleanliness and organization.
  • Assist with inventory management, ordering, and stock control.
  • Participate in training and development programs to enhance skills and knowledge.

Requirements:

  • Previous supervisory experience in a fast-paced retail or hospitality environment.
  • Excellent communication and leadership skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Strong problem-solving and analytical skills.
  • Passion for delivering exceptional customer service.

Benefits:

  • Competitive hourly rate.
  • Quarterly bonus incentive.
  • Free on-shift beverage.
  • Discounts on food, drinks, and merchandise.
  • Opportunities for career advancement and professional growth.