Hospitality Service Representative

1 month ago


Hull, Kingston upon Hull, United Kingdom Aimbridge Hospitality Full time

About Us

Aimbridge Hospitality EMEA is a prominent division of the global Aimbridge Hospitality brand, managing a diverse portfolio of over 1,600 hotels and resorts worldwide. Our collaborations span renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent establishments.

What We Offer

Joining the Aimbridge team provides you with a range of benefits, including:

  • Comprehensive hotel discounts across our portfolio – Staff rates and up to 50% off on food, beverages, and spa services.
  • Wagestream – Access up to 40% of your earned pay and set up automatic savings for your financial health.
  • 24/7 access to our employee assistance program.
  • Career and lifestyle breaks – Time off for significant life events.
  • Volunteer days – Up to two days annually to support a charity of your choice.
  • Complimentary meals during your shifts.

Your Role

As a Hospitality Service Representative, you will serve as the initial point of contact for our guests. Your primary responsibility will be to greet visitors from around the globe with a warm smile and outstanding service. Collaborating closely with your colleagues, you will ensure that each shift runs smoothly and efficiently, delivering an exceptional guest experience consistently.

What We Expect from You

To excel in this position, you should be dedicated to providing an outstanding guest experience and embodying our brand standards. Candidates must be at least 18 years old, as the role may involve occasional night shifts. At Aimbridge, we value personality, so a vibrant character and a genuine passion for hospitality are essential.



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