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Head of Client Services

2 months ago

London, Greater London, United Kingdom Fill My Funnel - LinkedIn Ads Agency Full time
Job Title: Head of Client Services

Fill My Funnel, a leading B2B LinkedIn Ads agency, is seeking a seasoned professional to fill the role of Head of Client Services. This position requires a strategic thinker with strong leadership skills and a keen understanding of client needs and market trends.

About the Role:
  • Develop and nurture strong relationships with key clients, serving as their primary point of contact.
  • Oversee multiple client accounts, ensuring their needs and expectations are met or exceeded.
  • Collaborate with clients to understand their long-term goals and develop strategic plans.
  • Identify opportunities for upselling or cross-selling services to existing clients.
  • Supervise the execution of projects, campaigns, or services to ensure they align with client goals and expectations.
  • Lead and mentor account teams, providing guidance and support in client interactions and project execution.
  • Participate in business development activities to acquire new clients.
  • Manage client budgets and financial aspects of projects, ensuring profitability and adherence to financial targets.
  • Ensure services meet or exceed agreed-upon standards, maintaining high client satisfaction.
About You:

We are looking for a dynamic, strategic, adaptable professional deeply invested in digital marketing. The ideal candidate will have:

  • Leadership experience with a track record of managing high-performing teams.
  • Experience in B2B marketing, with a focus on LinkedIn Ads.
  • Strong communication and interpersonal skills.
  • A passion for delivering exceptional client experiences.
The Offer:
  • Role: Head of Client Services
  • Location: Remote (South Africa or UK-based preferred for occasional meets)
  • Employment Type: Full-time