Concierge/Driver

3 hours ago

York, York City, United Kingdom Hilton Hotels & Resorts Full time
Job Title: Concierge/Driver

We are seeking a highly skilled and experienced Concierge/Driver to join our team at Hilton Hotels & Resorts. As a Concierge/Driver, you will be responsible for providing exceptional transportation services to our guests, ensuring their safety, comfort, and satisfaction.

Key Responsibilities:
  • Welcome guests on arrival and assist with their luggage
  • Maintain frequent contact with regular guests and visitors
  • Park guests' cars on the hotel premises overseeing valet operations
  • Provide a driving service to guests, as required
  • Maintain clean and safety hotel vehicles
  • Stay current on all hotel services as well as VIP requirements and special events
  • Demonstrate a current knowledge of external locations, attractions, and landmarks in the vicinity
  • Project a professional manner with an emphasis on hospitality and guest service
  • Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported
  • Monitor and maintain all parking equipment and report needed repairs
  • Perform Valet Parking Attendant duties, as needed
Requirements:
  • Previous experience working as a driver/Valet, preferably in the hotel, leisure, or retail sector
  • Impeccable personal presentation with good communication skills
  • Calm, courteous, and discreet
  • Possession of a clean driving license/record
What We Offer:
  • Hourly rate of £11.80
  • Smart uniform provided
  • Free and healthy meals when on duty
  • Grow your career
  • Personal Development programs designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programs
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Discounted Parking: off site for £4 per day
  • Discounted Taxi between 11pm and 6am
  • Modern and inclusive Team Member's areas

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