Workshop Service Engineer

4 hours ago


United Kingdom Primtac Personnel Full time £55,000
Job Title: Workshop Service Engineer

We are seeking a highly skilled Workshop Service Engineer to join our team at Primtac Personnel. As a Workshop Service Engineer, you will play a crucial role in ensuring the availability and reliability of our equipment and vehicles.

Key Responsibilities:
  • Perform planned preventive maintenance to ensure equipment and vehicles are in good working condition.
  • Diagnose and resolve technical issues efficiently to minimize downtime.
  • Collaborate with technical service engineers to ensure seamless communication and problem-solving.
  • Repair, test, and maintain FLT equipment to ensure optimal performance.
  • Cultivate and sustain customer relationships to ensure high levels of customer satisfaction.
  • Utilize the company IT system to manage tasks, track progress, and report on performance.
  • Adhere to company H&S, Environmental policies, and safety standards to ensure a safe working environment.
  • Identify, diagnose, and rectify faults in customer FLTs, ordering necessary spare parts promptly.
  • Ensure vehicle and equipment maintenance per company guidelines to ensure compliance.
  • Obtain authorization for parts and process orders from first-line management to ensure efficient ordering and delivery.
  • Work independently and proactively without constant supervision to ensure timely completion of tasks.
  • Fulfill any additional duties as required to support the team and achieve business objectives.
Requirements:
  • IT: Knowledge of relevant IT-systems within the area of responsibility.
  • Excellent customer service skills to ensure high levels of customer satisfaction.
  • Health & Safety knowledge to ensure a safe working environment.
  • Use of diagnostic fault finding equipment and IT capability essential.
  • Related Trade Qualification & Certification in Mechanical & Electrical beneficial but not essential.
  • FETAC Level 7 or equivalent.
Benefits:
  • Occasional on-call support, paid in addition to your salary.
  • 20 days of annual leave with an increase to 25 days based on length of service.
  • Company pension scheme to include company contribution.
  • Death in Service Policy.
  • Serious illness Policy.
  • Employee Assistance Programme (to include family members).
  • New Lead Generation & Refer a Friend Commission Scheme.
  • Specialized Tools, PPE, and Uniform supplied.
  • Global Career Opportunities.
  • Employee Social Club.
  • 20 days of annual leave with an increase to 25 days based on length of service.


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