HR Administrator

2 weeks ago


Potters Bar, Hertfordshire, United Kingdom CareTech Group Full time
Job Title: HR Admin

We are seeking a highly organized and detail-oriented HR Admin to join our team at CareTech Group. As an HR Admin, you will play a crucial role in delivering effective and efficient HR transactional administration.

This is a 6-month temporary contract, providing an excellent opportunity to gain valuable experience in HR administration.

Main Responsibilities:
  • Process staff change forms, including personal details and employment changes, with accuracy and attention to detail.
  • Manage and track employee absences, including sickness, maternity, paternity, and shared parental leave, ensuring compliance with company policies.
  • Collaborate closely with the Payroll department to ensure timely and accurate processing of changes.
  • Provide exceptional customer service by managing the employee phone line and mailbox, responding to queries, and escalating issues as needed.
  • Send correspondence to employees confirming amendments and updates.
  • Log and track queries from first contact to resolution, ensuring timely and effective resolution.
  • Liaise with internal departments and Service Managers to resolve employee issues and concerns.
  • Build and maintain positive relationships with all key stakeholders, including employees, managers, and external partners.
  • Provide feedback to employees throughout the query lifecycle, ensuring a high level of customer satisfaction.
  • Escalate queries where required, ensuring timely and effective resolution.
  • Perform data management tasks within the HR/Payroll system, ensuring accuracy and compliance.
  • Assist with ad-hoc administrative tasks as required.
Requirements:
  • Proficient in Microsoft Office applications, with excellent organizational and time management skills.
  • Ideal candidate will have an understanding of payroll and HR processes, with experience working with HR/Payroll systems.
  • Previous experience in an HR or administration team is desirable.

This is an excellent opportunity to join a dynamic team and gain valuable experience in HR administration. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this role.


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