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Compliance Manager
2 months ago
About the Role
This is a pivotal position in driving our sustainability goals and establishing a robust Quality Management System.
As a key member of our team, you will be responsible for leading initiatives to ensure our own-brand suppliers uphold the highest social, ethical, and quality standards.
The role is a hybrid, with a mix of office and remote work. You will be required to work in the office three days a week.
Key Responsibilities:
- Leading the alignment and training of UK and Hong Kong teams on responsible sourcing practices
- Developing and managing KPIs to drive continuous improvement across supplier, product, and packaging quality
- Conducting supplier audits to ensure compliance with ethical standards and Pets at Home requirements
- Overseeing third-party contracts related to legislative compliance, and managing relationships with governing bodies
- Supporting the compliance team in managing product quality, safety, and complaints, ensuring proactive and timely corrective actions
About You:
We are looking for an individual with extensive experience in supplier audit, compliance, or technical management roles.
Key qualifications include:
- Strong audit capabilities, particularly in social and ethical standards (SEDEX and SMETA)
- Experience with CSR, HACCP, and product safety management systems
- Excellent communication, organizational, and people management skills
- Strategic thinker with a detail-oriented approach
Why Work with Us?
Pets at Home is a leading pet care business committed to quality and sustainability.
We value and respect difference in all its forms and aim to reflect the diversity of the communities we operate in.
As a member of our team, you will have the opportunity to contribute to the success of our business and shape a responsible and sustainable future.