Aircraft Maintenance Director

The Maintenance Manager is a key member of our team at Escapade, Silverstone, responsible for ensuring the smooth operation of our luxury hotel's facilities and equipment. This role requires a high level of technical expertise, excellent communication skills, and a passion for delivering exceptional guest experiences.

• Develop and implement a comprehensive maintenance plan to ensure the hotel's facilities and equipment are well-maintained and meet the highest standards.
• Conduct regular inspections to identify maintenance needs and prioritize tasks based on urgency and impact on guest satisfaction.
• Co-ordinate and execute maintenance activities, including repairs, installations, and replacements, to minimize disruption to guests and operations.
• Monitor and maintain inventory levels of spare parts, tools, and equipment necessary for maintenance tasks.
• Implement and maintain departmental procedures, policies, and checklists to ensure efficient operations and high-quality service.
• Collaborate with external contractors and vendors to ensure compliance with safety standards and regulations.
• Develop and manage the departmental budget, including forecasting and budget planning.
• Source and evaluate suppliers, negotiate contracts, and procure materials and services at competitive prices.
• Ensure all staff have been adequately trained on departmental procedures, safe working practices, and luxury customer service.
• Communicate effectively with guests, addressing their concerns or requests related to maintenance promptly and professionally.

• A minimum of 2 years' experience as a Head of Maintenance/Chief Engineer within the hospitality industry or a similar setting.
• Strong technical knowledge and hands-on experience in managing various building systems and equipment, including electrical, plumbing, HVAC, and general maintenance practices.
• Familiarity with safety regulations and procedures related to maintenance operations.
• Excellent customer service skills and experience in a lifestyle/distinctive brand is advantageous.
• A good command of the English language and an immaculate level of personal grooming and hygiene.
• Competent in using IT systems and software, including Microsoft Office.
• A full, clean UK driving license.

• Company events
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Store discount

This is a full-time, permanent position, working Monday to Friday, with weekend availability. The ideal candidate will be able to commute or relocate to Towcester, with a preference for the latter.