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Retail Checkout Specialist
2 months ago
Job Title: Store Checkout Associate
Location: Exeter
Company: 8Bits
About Us:
8Bits is a leading entertainment management firm located in Exeter, recognized for providing innovative solutions and an exceptional customer experience. We are in search of a dedicated and customer-centric Store Checkout Associate to join our team, ensuring efficient and seamless checkout operations while delivering outstanding service.
Role Overview:
Are you meticulous and passionate about offering superior customer service? As a Store Checkout Associate at 8Bits, your responsibilities will include overseeing the checkout process, managing transactions, and ensuring that customers depart our store with a positive experience. Your role is vital in fostering a welcoming, efficient, and precise checkout environment.
Key Responsibilities:
- Utilize the cash register to accurately and efficiently process sales transactions.
- Welcome customers as they approach the checkout and provide courteous, prompt assistance.
- Process payments, including cash, credit, and debit card transactions, ensuring precision and security.
- Handle returns, exchanges, and refunds in line with company policies.
- Package purchased items and ensure customers receive their receipts.
- Assist customers with inquiries regarding products, services, and store policies.
- Maintain the checkout area, ensuring it is clean, organized, and stocked with necessary supplies.
- Report any discrepancies or issues with transactions to the management team.
- Collaborate with team members to guarantee a seamless shopping experience for customers.
- Adhere to all company policies and procedures, particularly those related to cash handling and customer service.
What We're Looking For:
- Prior experience in a retail checkout or cashier position is preferred but not mandatory.
- Strong numerical abilities and attention to detail to ensure transaction accuracy.
- Excellent communication and interpersonal skills with a customer-focused mindset.
- Capability to handle transactions swiftly and accurately in a fast-paced setting.
- Flexibility to work various shifts, including evenings and weekends.
- A positive demeanor, strong work ethic, and ability to work both independently and collaboratively.
- Basic understanding of retail operations and customer service principles.
- Enthusiasm for the retail sector and a commitment to providing exceptional customer service.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and supportive environment.
- Hands-on experience in retail checkout operations within the entertainment industry.
- A friendly and collaborative team atmosphere.
- Opportunities for growth and development within the company.
How to Apply:
To be considered for the position, please send your CV and a cover letter detailing your interest and relevant experience.
