Customer Service Representative

4 weeks ago


Kendal, Cumbria, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Kendal Highgate Express store.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive shopping experience for our customers.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Be knowledgeable about our products and services, making recommendations to customers as needed.
  • Contribute to the overall success of the store by participating in visual merchandising, stock replenishment, and other tasks as required.
  • Embody the Tesco values, demonstrating a commitment to customer service, teamwork, and continuous improvement.
What We Offer
  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
  • Opportunities for career progression and professional development.
  • A range of benefits, including holiday pay, flexible working, and access to wellbeing services.
  • A fun and supportive work environment, with opportunities to build relationships with colleagues and customers.
Requirements
  • A passion for delivering exceptional customer service and a commitment to meeting customer needs.
  • Excellent communication and teamwork skills, with the ability to work collaboratively with colleagues.
  • A flexible and adaptable approach, with the ability to work a variety of shifts and meet changing business needs.
  • A commitment to maintaining a high level of product knowledge and staying up-to-date with company policies and procedures.


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