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Automotive Technician
2 months ago
We are seeking a skilled Vehicle Technician to join our team at EMG Motor Group in Thetford. As a key member of our aftersales operation, you will play a crucial role in providing high-quality vehicle services to our customers.
Responsibilities- Complete scheduled vehicle servicing in line with manufacturer guidelines
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
- Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Liaise directly with customers and service advisors, providing outstanding customer service
- Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
- Participate in on-going training and development to ensure product and service knowledge is up to date
- Contribute to local and company-wide process improvements and innovations
- Mentor and provide guidance to apprentice technicians, where applicable
- Level 3 vehicle technician qualification
- Hold a full UK driving license (Essential)
- Have manufacturer experience (desirable)
As a Vehicle Technician at EMG Motor Group, you will have the opportunity to work with a well-established and respected retailer, with a strong focus on customer satisfaction and employee development. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.