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Operations Manager

2 months ago

Preston, Lancashire, United Kingdom Lease Group Full time
Join Lease Group as an Operations Executive and take the first step in your career in business banking. As a key member of our Operations Team, you will be responsible for delivering exceptional support to new and existing accounts. Your day-to-day tasks will include partner training, onboarding, answering queries, and assisting with the processing of new finance applications.

**Key Responsibilities:**

* Provide exceptional customer service to partners and clients
* Process new finance applications and assist with onboarding
* Develop and deliver training to partners on our market-leading Partner Portal
* Work closely with the Operations Manager to ensure seamless delivery of services

**Requirements:**

* Proficient in Microsoft Office
* Strong attention to detail and excellent communication skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Comfortable handling telephone and email enquiries

**Desirable Skills:**

* Working with credit reference agencies
* Customer Relationship Management
* Negotiation skills
* Understanding of business finance and leasing

**What We Offer:**

* Competitive salary
* Company pension
* Discounts at local coffee shops
* Paid Christmas period off in addition to 28 days holiday
* Convenient location on popular bus routes and close to the train station

**About Lease Group:**

Lease Group is a leading provider of business finance and leasing solutions. We are committed to delivering exceptional service to our partners and clients. If you are a motivated and organized individual with a passion for business banking, we would love to hear from you.