Senior Network and Server Engineer

1 month ago

Swindon, Swindon, United Kingdom ZipRecruiter Full time
Job Description

We are seeking a highly skilled Senior Network and Server Engineer to join our team at GRIDSERVE. As a key member of our IT department, you will be responsible for designing, implementing, and supporting our network infrastructure.

As a confident technical leader, you will work closely with network solution architects, delivery and service leads to make design decisions, optimize network performance, and troubleshoot underperforming sites.

Strong vendor management skills are crucial to success in this role, which also involves managing a 3rd line network engineer providing on-site support for GRIDSERVE offices and infrastructure, facilitating new site fibre installation, and supporting field service engineers with network-related issues.

Key Responsibilities
  • Vendor management of GRIDSERVE's network MSP and other network service and infrastructure providers to deliver a responsive, customer-focused, professional infrastructure service.
  • Design and/or sign off on network topology, infrastructure selection, documentation, and delivery plans for new sites.
  • Manage network performance, optimizing poorly performing sites, and implementing appropriate solutions where existing infrastructure is not performant.
  • Maintain all network documentation and diagrams.
  • Report on service status, network performance, and network delivery.
  • Manage a 3rd line network support engineer.
  • Adhere to all company policies, procedures, and business ethics codes, including anti-bribery policy and Environmental and Quality Management System, compliant with ISO standards.
Required Experience
  • Experience designing, documenting, delivering, and supporting complex networks.
  • Experience of successful management of MSPs.
  • Experience of successful change delivery.
  • Effective verbal and written communication skills.
  • Excellent problem-solving and analytical skills.

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