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Hospitality Service Associate

3 months ago

London, Greater London, United Kingdom YHA Full time

Hospitality Service Associate

Welcome to a Unique Work Environment

Are you seeking opportunities in the hospitality sector?

Our establishment provides a distinctive workplace, setting itself apart from the conventional office environment. At YHA, we prioritize our team members and offer attractive benefits:

  • Competitive Compensation: Enjoy a wage of £11.44 per hour (this position is flexible, ranging from 5 to 25 hours per week, on a temporary contract).
  • Exclusive Perks: Gain access to YHA's employee discount and cashback platform, enabling you to save on everyday expenses.
  • Complimentary YHA Membership: Receive a free YHA Membership annually.
  • Travel Opportunities: Experience new destinations with 10 complimentary hostel stays each year for yourself and up to three friends or family members.

Being part of the YHA team comes with numerous advantages. To learn more about the benefits we provide, please visit our YHA Jobs website. Experience a unique work atmosphere and discover the YHA difference.

Become an Integral Member of Our Inclusive Team at YHA

At YHA, we recognize the value of diverse perspectives and experiences. Our aim is to foster an environment where every individual is appreciated for their unique contributions.

Your Role: Key Responsibilities

As a Hospitality Service Associate, you will be essential in ensuring our guests have memorable experiences. Your contributions will be central to our mission of delivering outstanding hospitality, regardless of your background or prior experience.

Your Duties

  • Delivering warm hospitality and exceptional customer service to all patrons, members, and guests.
  • Managing reception duties and providing insights about the hostel and local attractions, ensuring every guest feels informed and welcomed.
  • Utilizing our systems for efficient guest check-ins and check-outs, as well as food and beverage sales and service.
  • Performing cleaning and housekeeping tasks to maintain a comfortable and tidy environment for all guests.
  • Assisting in food preparation in the kitchen and serving meals and beverages with genuine warmth and hospitality, enhancing sales opportunities. Suggesting dinner options or desserts during table service to ensure a diverse and welcoming experience for all guests.

Our Values

At YHA, we appreciate the richness of life experiences and value lived experiences as much as skills and knowledge. We offer a comprehensive induction, ongoing training, and opportunities for personal development. While some roles may require specific skills, we welcome applicants from all backgrounds.

Ready to Explore This Opportunity?

If this position aligns with your interests, we encourage you to submit your CV and complete our brief application form. You may also attach a cover letter to further highlight your unique qualifications and experiences. For assistance, our YHA Jobs website's contact page is available to support you.

Discover More About YHA

For additional insights into the YHA charity, our unique culture, and rich heritage, please explore our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build a diverse team and warmly welcome applicants from all backgrounds. To learn more, you can visit the EDI section of our website.

Learn More About Us

To gain a deeper understanding of what it's like to be part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.

Become a part of YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title - Team Member