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Client Development Manager

2 months ago

Kingsley Park, United Kingdom Get Staffed Online Recruitment Full time
About the Role

We are seeking a highly skilled Client Development Manager to join our team at Get Staffed Online Recruitment. As a key member of our team, you will be responsible for managing and nurturing relationships with small business clients, ensuring they receive exceptional occupational health services.

Key Responsibilities
  • Lead a team of Client Relationship Managers to ensure high performance and client satisfaction
  • Provide effective and pro-active contractual, commercial, and relationship management to a large portfolio of small business and ad hoc clients
  • Ensure each client's day-to-day queries are supported, and through up and cross selling, ensure each relationship reaches its full potential
Requirements
  • Bachelor's degree and/or 3 years' experience in a client account management role, including commercial and contract management
  • Strong communication and presentation skills, with the ability to communicate efficiently to all levels of internal and external stakeholders
  • Excellent relationship management skills, with the ability to build and maintain relationships with senior managers, directors, and key client stakeholders
  • Data management skills, with the ability to use data rigorously to maintain accurate client records
  • Time & Diary Management, with the ability to manage own time and diary, whilst working from the office or home
Core Skills & Behaviours
  • Demonstrable Relationship Management Skills
  • Adaptable and able to embrace change
  • Highly Organised
  • Able to work as a team and independently
  • Time planning and priority setting
  • Commercial acumen
  • Exemplary communication and presentation skills
  • Strong attention to detail
  • Empathetic thinker - anticipating client needs
  • Ability to influence
  • Confident and accurate management of data
  • Responsible
  • Proactive
  • Professional in appearance and approach
  • Calm under pressure
  • Trustworthy and Honest
  • Efficient
  • Willing to learn new skills
  • Possess a positive can-do attitude
  • Enthusiastic
How to Apply

If you are interested in this Client Development Manager opportunity, please click apply and you will be redirected to our client's careers website to complete your application.