Site Operations Administrative Coordinator

1 month ago

London, Greater London, United Kingdom Barts Health NHS Trust Full time

Job Overview

The role involves delivering administrative support to the Site Operations and Discharge Teams. This encompasses managing capacity and flow related to admissions and discharges, collaborating with various hospital departments, community partners, and charitable organizations to ensure the provision of efficient and effective services to our users.

Key Responsibilities

The primary function is to offer administrative assistance to the Site Operations and Discharge Teams. This includes overseeing capacity and flow for admissions and discharges, working alongside all hospital departments, community partners, and charities to guarantee the delivery of effective services to our service users.

About Our Organization

Barts Health is recognized as one of the largest NHS trusts in the UK and stands as a leading healthcare provider.

The Barts Health group of NHS hospitals is embarking on an exciting journey of improvement, aiming to become an outstanding organization with a world-class clinical reputation. Having successfully moved out of special measures, we are now positioned to forge a new path focused on continuous enhancement of our services for patients.

Our vision is to establish a high-performing group of NHS hospitals, celebrated for excellence and innovation, while providing safe and compassionate care to our patients in East London and beyond. This entails being a provider of exceptional patient safety, recognized for consistently delivering high standards of harm-free care, and ensuring that patients receive care in the right place at the right time. Additionally, it signifies being an exemplary workplace where our WeCare values and behaviors are evident and guide our collaborative efforts.

We are dedicated to embodying our WeCare values and fostering an inclusive environment where every staff member feels a sense of belonging. We appreciate our diversity and actively promote, nurture, and support an inclusive workplace.

Detailed Job Description and Main Responsibilities

The comprehensive job description outlines the essential tasks and responsibilities associated with this role, while the person specification details the qualifications, skills, experience, and knowledge required. For both documents, please refer to the attachments provided.

Person Specification

Qualifications

Essential Criteria

Educated to GCSE/A Level; Familiarity with Microsoft Office applications (i.e., Word, Excel, and Outlook)

Desirable Criteria

Data or management qualification – ILM

Experience

Essential Criteria

Significant customer service experience Previous experience working within a multidisciplinary team Prior administrative experience Demonstrated ability to collaborate effectively with staff from diverse backgrounds. Previous experience in NHS healthcare settings Experience in a busy acute hospital environment

Desirable Criteria

Previous NHS healthcare experience Experience in a secretarial or administrative role Exposure to confidential information Familiarity with Millennium/CERNER systems

Knowledge

Essential Criteria

Understanding of NHS operations and departmental structures Knowledge of filing systems and teamwork

Desirable Criteria

Medical terminology knowledge

Skills

Essential Criteria

Proficient typing skills (minimum of 60 w.p.m.) – Touch typing Strong IT skills (including email, databases, and bookkeeping) Excellent organizational abilities Capacity to work under pressure while meeting deadlines. Exceptional attention to detail Flexible approach to tasks

Desirable Criteria

Ability to retrieve and analyze data for audit purposes.

Other - Communication

Essential Criteria

Outstanding interpersonal and communication skills Ability to engage with all levels and disciplines of Trust staff. Professional telephone etiquette

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