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Volunteer Scheme Coordinator
2 months ago
Programme Manager - Volunteers
Permanent, 80% FTE (4 days per week), hybrid (minimum one day per week in the office)
Salary: £32-35k
Benefits:
- 11% pension contributions
- 25 days annual leave (plus Public holidays)
- Additional paid time off between Christmas and New Year
- Optional compressed 9 day fortnight
About the Role:
The Pro Bono OR Manager will lead and drive forward the Pro Bono OR programme. This provides third sector organisations with free operational research (OR) support via volunteer-led projects.
Key Responsibilities:
- Matching volunteers to users and projects, ensuring smooth project execution with prompt communication to both volunteers and users.
- Providing support to volunteers and users, resolving issues as needed.
- Monitoring project progress, evaluating outputs and outcomes, and collecting relevant data.
- Maintaining a list of volunteers, providing resources, training, and recognition to volunteers.
- Reviewing and maintaining the scheme's processes and procedures.
- Coordinating Steering Group meetings, ensuring minutes and meeting papers are prepared and archived.
- Growing the impact of the Volunteer scheme:
- Promoting Pro Bono OR to potential users and volunteers, including presentations, articles, and social media engagement.
- Maintaining existing relationships and building new relationships with partners in the third sector, identifying areas of mutual interest and seeking opportunities for collaboration.
- Identifying potential third sector users and being the first point of contact for them.
- Identifying potential volunteers and keeping them engaged, exploring ways volunteers can support Pro Bono OR in addition to undertaking projects.
- Maintaining a link with the Third Sector Special Interest Group and supporting them and the staff member with responsibility for Special Interest Groups where required.
Requirements:
A degree in a numerate subject, ideally STEM-based, is required.
Essential Skills:
- Project management experience; exceptional project administration abilities.
- Volunteer management experience.
- Excellent interpersonal and relationship management skills; able to build effective networks and relate to people at all levels.
- Previous experience of the third sector.
- Strong verbal and written communication skills.
- Good strategic planning; able to create a strategic vision and execute it.
- Strong organisational skills.
- Ability to research, collate and summarise facts and views in good English.
- Self-motivated; able to manage time effectively and monitor performance against deadlines and milestones with excellent attention to detail.
- Ability to work well as part of a team, gaining clear commitment and agreement from others both internally and externally.
- Responds flexibly to changing circumstances, demonstrating openness to changing work priorities and deadlines.
- Supports other members of staff when required.
- Knowledge of and ability to use IT, including web conferencing software such as Zoom.
- Prepared to travel around the UK when required.
Desirable Skills:
- An interest in OR and the third sector.
- Experience working in the membership sector.
- Hosting and supporting online webinars.
- Confident user of social media.
- Full, clean UK Driving Licence.
