Lexus Centre Ambassador
1 week ago
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Lexus Centre Host. This is an exciting opportunity to work in a fast-paced environment and provide exceptional service to our customers.
Key Responsibilities
- Greet and welcome customers, ensuring a seamless and personalized experience.
- Offer refreshments and engage with customers in a relaxed environment.
- Provide basic product information and support customers in making informed decisions.
- Ensure the showroom environment is clean, tidy, and well-maintained.
- Handle inbound calls and direct them to the relevant colleague or department.
- Work collaboratively with the showroom team to support promotions and events.
- Maintain accurate customer records and ensure seamless handovers to sales colleagues.
About You
- You will be a strong team player with excellent communication and interpersonal skills.
- You will have a customer-focused mindset and be able to build relationships with ease.
- You will be organized, professional, and efficient under pressure.
- You will have a full UK driving licence, good IT skills, and a good level of general education.
- You will have previous relevant experience working in a customer-facing role, preferably within the automotive industry.
What We Offer
- Industry leading competitive salary
- A range of training and development programmes
- Industry leading career progression opportunities
- Contributory workplace pension scheme
- Uniform provided
- Long service reward
- Customer introduced reward
- Employee discounts
- Access to discounts on retailers, restaurants, holidays, and much more
- Wellness programme
- Free parking
Why Join Us
We are committed to creating a diverse and inclusive workplace where everyone feels welcome, safe, and heard. We believe that diversity is critical to our future success and seek input and innovation from a range of talented people.
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