Lexus Centre Ambassador

1 week ago


StocktononTees, Stockton-on-Tees, United Kingdom Stoneacre Motor Group Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Lexus Centre Host. This is an exciting opportunity to work in a fast-paced environment and provide exceptional service to our customers.

Key Responsibilities

  • Greet and welcome customers, ensuring a seamless and personalized experience.
  • Offer refreshments and engage with customers in a relaxed environment.
  • Provide basic product information and support customers in making informed decisions.
  • Ensure the showroom environment is clean, tidy, and well-maintained.
  • Handle inbound calls and direct them to the relevant colleague or department.
  • Work collaboratively with the showroom team to support promotions and events.
  • Maintain accurate customer records and ensure seamless handovers to sales colleagues.

About You

  • You will be a strong team player with excellent communication and interpersonal skills.
  • You will have a customer-focused mindset and be able to build relationships with ease.
  • You will be organized, professional, and efficient under pressure.
  • You will have a full UK driving licence, good IT skills, and a good level of general education.
  • You will have previous relevant experience working in a customer-facing role, preferably within the automotive industry.

What We Offer

  • Industry leading competitive salary
  • A range of training and development programmes
  • Industry leading career progression opportunities
  • Contributory workplace pension scheme
  • Uniform provided
  • Long service reward
  • Customer introduced reward
  • Employee discounts
  • Access to discounts on retailers, restaurants, holidays, and much more
  • Wellness programme
  • Free parking

Why Join Us

We are committed to creating a diverse and inclusive workplace where everyone feels welcome, safe, and heard. We believe that diversity is critical to our future success and seek input and innovation from a range of talented people.



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