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Highway Operations Manager
2 months ago
Location: Weston-Super-Mare
Salary: £45,000 per annum
Hours: Monday - Friday 7:30am - 4:30pm
Job SummaryThe Operations Manager will be responsible for overseeing the delivery of Highway Cyclical and Reactive Maintenance services operated on behalf of the client. This role will involve managing supervisory staff and ensuring the operational service delivery meets all specified requirements.
Key Responsibilities- Manage supervisory staff to ensure delivery of services meets all specified requirements
- Investigate incidents in a timely manner and oversee insurance and reporting requirements
- Improve efficiency levels and bring value-added financial performance to the Company
- Develop and implement innovative new commercial opportunities to improve financial performance
- Induct, train, and appraise line reports and their teams
- Ensure all Company policies and procedures are understood and adhered to by all members of staff
- Develop and maintain excellent working relationships with the Client and internal/external customers
- Ensure all records and systems are maintained for the effective and compliant operation of the Company
- Support the Contract Manager to ensure all financial/budgeted targets are achieved for the Contract
- Undertake Transport Manager duties for the service
- IOSH Managing Safely qualification
- Proven professional and/or industry experience
- Experience managing sub contractors and supply chain
- People management including experience of HR processes
- Proven track record of working to specified service KPI targets
- Proven operational management or supervisory experience in Highways discipline
- Knowledge and application of Health, Safety and Environmental legislation
- Good geographical awareness of industry supply chain in Southwest
- Excellent understanding of English local authorities statutory Highways duties
- IT literate including Microsoft Office suite and business systems
- Excellent organisational, time management and planning skills
- Ability to influence and persuade
- Ability to deal with conflict and manage appropriate outcomes
- Able to communicate at all levels verbally and in written form