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Subject Matter Expert

2 months ago

Manchester, United Kingdom AQA Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Subject Support Manager. This is an exciting opportunity to contribute to the planning and delivery of activities for your subject area, supporting customers and selling our qualifications through subject expertise.

Key Responsibilities
  • Support customers and stakeholders to achieve customer and product objectives
  • Contribute to the planning and delivery of subject-focused annual plans
  • Use relevant systems, reports, and dashboards to support and record delivery for your subject
  • Lead and support projects or workstreams within Customer and Product
  • Engage with key stakeholders to support planning and delivery of priorities
  • Contribute to effective identification and management of risks and dependencies
  • Ensure work supports continuous improvement in process and delivery
  • Promote customer centricity and be an advocate for the customer across the business
  • Represent the team, subject, and Customer & Product as part of wider organisational projects and priorities
Requirements
  • Excellent understanding of the subject, specifications, and current pedagogy
  • Excellent communication and presentation skills
  • Former teaching experience or ability to demonstrate credibility with teachers
  • Leadership skills including stakeholder engagement and collaborative working
  • Influencing and brand advocacy
  • Organisation, planning, and prioritisation skills
  • A continuous improvement mindset
  • A big picture mindset
  • Ability to use relevant data to inform effective delivery and support monitoring of impact to customers
About AQA

AQA is a leading assessment and awarding body in the UK. We are committed to providing high-quality qualifications and services to our customers.