Front of House Operations Manager

1 week ago


Oxfordshire, United Kingdom Hamilton Mayday Full time
Job Description

We are seeking an experienced and skilled professional to join our team as an Assistant Front of House Manager at Hamilton Mayday. This role will involve assisting with the management of banquets, high-volume catering, and fine dining functions in the Oxfordshire area.

Key Responsibilities:

  • Assist in the management of front of house operations, ensuring exceptional customer service and a high-quality dining experience.
  • Work closely with the Front of House Manager to develop and implement strategies to improve service standards and increase customer satisfaction.
  • Assist with the recruitment, training, and development of front of house staff.
  • Contribute to the development and implementation of menus, wine lists, and other hospitality-related initiatives.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.

Requirements:

  • Proven experience in a similar role within the hospitality industry, preferably in a university or hotel setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and clients.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work a flexible schedule, including evenings, weekends, and public holidays.

What We Offer:

  • A competitive salary of £34,292, depending on experience.
  • 38 days of holiday time per year.
  • A flexible 40-hour working week, with the opportunity to work 5 days out of 7.

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