Branch Registered Manager

4 weeks ago


Cannock, Staffordshire, United Kingdom Brook Street Social Care Full time
About the Role

We are seeking a highly skilled and experienced Registered Manager to lead our Supported Living and Complex Care Services. As a key member of our team, you will be responsible for delivering exceptional care and support to our service users, ensuring their needs are met and exceeded.

Key Responsibilities
  • Meet CQC registration requirements and maintain compliance with regulatory standards.
  • Develop and implement person-centred care plans, ensuring responsive and effective support.
  • Build and maintain strong relationships with families, commissioners, advocates, and other professionals.
  • Guide practice within the team, promoting outcomes-based and person-centred services.
  • Monitor and manage KPI data, including employee retention, sickness absence levels, and void fill.
  • Ensure compliance with company quality assurance and improvement processes.
  • Promote and deliver person-centred support, including positive risk assessment and management.
  • Maintain accurate records of care delivery and oversee recruitment and retention of staff.
  • Plan and implement effective rotas, ensuring all employees are paid correctly.
Requirements
  • Proven experience in a similar role within supported living and complex care services.
  • Excellent communication and relationship-building abilities.
  • In-depth knowledge of CQC requirements and MCA/BI principles.
  • Ability to manage compliance and quality assurance processes effectively.
  • Full UK driving licence and commitment to cover multiple locations.
What We Offer
  • Competitive salary (up to 52,000) and benefits package.
  • Continuous professional development and training opportunities.


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