Night Export Coordinator

11 hours ago

West Drayton, Greater London, United Kingdom The ICM Group Full time
About the Role

We are seeking a highly organized and detail-oriented Night Export Clerk to join our dynamic team at The ICM Group. As a key member of our export operations team, you will play a crucial role in ensuring the smooth execution of our export activities.

Key Responsibilities
  • Export File Management: Ensure all export files meet our high standards of accuracy and completeness.
  • Documentation Compliance: Follow precise instructions for export documentation and ensure all shipments comply with destination instructions.
  • Mailbox Management: Maintain shared mailbox to required standards and resolve customer queries effectively.
  • Operational Liaison: Coordinate with the warehouse, import, and commercial departments to ensure seamless operations.
  • Other: Support reception and receiving area as needed and assist in maintaining filing systems to required standards.
Requirements
  • Experience: Ideally 2 years of experience working for a freight forwarder, within an Air Exports.
  • Customer Service: Excellent skills in customer service.
  • Computer Skills: Proficient in MS Office, including Outlook and Excel and a basic understanding of Bond checks, NES, ASM GEMS, and CHIEF is desirable.
  • Attention to Detail: High level of accuracy and attention to detail.
  • Initiative: Ability to work independently and as part of a team whilst maintaining a collaborative mindset to support team success.
  • Aviation Security Certificate: Completion of Level CO (training provided).
Why The ICM Group?
  • Competitive Salary: £27,000.
  • Professional Growth: Opportunities for career advancement and professional development.
  • Supportive Environment: Work with a team of experienced professionals in a collaborative setting.
  • Training: Receive comprehensive training, including Aviation Security Certification.
  • Salary: £22,500 per annum + £4,500 shift allowanceShift Rotation: Tuesday - Friday / Wednesday - Saturday (37.5 hours over a 4-night pattern)

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