Operations Support Specialist
3 weeks ago
Company Overview
Burtons Medical Equipment is a premier manufacturer and distributor, specializing in veterinary capital equipment. We pride ourselves on our commitment to quality and service excellence, providing a supportive and professional environment for our employees.
Position Summary
We are seeking a skilled Administrator to join our Service Operations Administrative Team. This role is essential in ensuring the smooth operation of our Field Service Teams and enhancing customer satisfaction.
Key Responsibilities
As a vital member of our team, your duties will include:
- Managing incoming communications from customers and service engineers.
- Creating and processing reactive callouts within our internal systems.
- Handling completed work reports and preparing invoices.
- Generating quotes and sales orders for replacement parts.
- Overseeing weekly stock replenishment for service engineers.
- Maintaining and updating customer online portals.
Candidate Profile
The ideal candidate will possess:
- Proven experience in a fast-paced office environment.
- Strong organizational and planning skills.
- Exceptional communication and interpersonal abilities.
- Proficiency in data entry with a focus on accuracy and efficiency.
- Effective time management skills.
- A commitment to personal and professional development.
Compensation and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
- Annual salary range based on experience.
- Full-time employment with a standard workweek.
- Generous holiday allowance.
- Pension scheme participation.
- Opportunities for training and career advancement.
- Employee engagement events.
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