We are seeking a highly skilled and compassionate Triage Administrator to join our team at Churchill Medical Centre. As a key member of our practice, you will play a vital role in providing high-quality care to our patient population.

• Triage incoming patient contacts via phone, email, or online platforms
• Direct clinical queries to the Triage Clinician or other healthcare professionals, and administrative queries to the correct member of the team
• Respond to patient inquiries and provide guidance on the most appropriate course of action
• Work closely with the Pharmacists, Mental Health Worker, Social Prescriber, First Contact Practitioner, GPs, and nurses to ensure patients receive the best possible care
• Assist in the development of service improvements to the online triage model
• Maintain accurate and contemporaneous records of patient interactions

Churchill Medical Centre is a dynamic and supportive practice that values its staff and patients. We offer a range of benefits, including 25 days' annual leave, membership of the NHS Pension scheme, and a competitive salary. We are committed to supporting the further training and development of our staff, and we would be delighted to hear from you if you are interested in this exciting opportunity.", "lang_code": "en-US"}