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General Manager Food Service

2 months ago

Birkenhead, Wirral, United Kingdom Sodexo Full time
About the Role

We are seeking an experienced General Services Manager to join our team at Sodexo, a leading provider of food and facilities management services. As a key member of our operations team, you will be responsible for managing the Catering, cleaning and security contract and associated services to the agreed standards.

Key Responsibilities:

  • Manage the onsite client, Sodexo services and teams to deliver the agreed SLA/KPI standards.
  • Lead, develop, manage and motivate a high performing team to the agreed standards.
  • Ensure that the client receives services of the highest quality and build long-term relationships with clients that add value.
  • Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices.
  • Ensure that statutory requirements and company policies & procedures are followed and deadlines are met.

Requirements:

  • Previous experience of operational management in catering, cleaning and security in a similar environment and a contract of a similar size and scope of services.
  • People management experience; especially large teams operating across different shifts and services.
  • Achieve set, standards and operate to performance criteria e.g. Health & Safety and hygiene.
  • Proven ability to work in a partnership and collaborative way with other service providers.
  • Positive approach to learning in role and identifying own training needs as appropriate.
  • Self-motivated and able to work on own initiative within a team environment.
  • Ability to interpret and utilise financial and commercial information.
  • Manage multiple workloads and shifting priorities.
  • Excellent communication skills at all levels.
  • Experience of delivering training.

What We Offer:

  • Up to 10% Annual Bonus
  • Flexible and dynamic work environment
  • Competitive compensation
  • Wide range of Employee benefits
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company
  • Employees can opt to increase their employer contribution up to a maximum of 6% with an equal employee match
  • Life Assurance Coverage of 1x annual salary