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Retail Store Manager

2 months ago


Hayes, Greater London, United Kingdom Mamas & Papas Full time

About Us

Mamas & Papas is a leading retailer of baby and children's products, dedicated to providing exceptional customer experiences and creating magical moments for families.

The Role

We are seeking an experienced Store Supervisor to join our team at our Hayes store. As a Store Supervisor, you will be responsible for leading a small team of Sales Consultants, working closely with the Store Manager to achieve store results and deliver exceptional customer service.

Key Responsibilities

  • Lead and motivate a team of Sales Consultants to achieve sales targets and provide excellent customer service
  • Work closely with the Store Manager to develop and implement sales strategies and promotions
  • Monitor and control store operations, including stock management and visual merchandising
  • Provide training and development opportunities for Sales Consultants to enhance their skills and knowledge
  • Contribute to the creation of a positive and inclusive store environment that reflects the values of Mamas & Papas

Requirements

  • Previous experience as a Store Supervisor or Senior Sales Assistant in a retail environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong knowledge of retail operations, including stock management and visual merchandising
  • Ability to work flexibly, including weekends and bank holidays
  • Commitment to delivering exceptional customer service and creating magical moments for families

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Discounts on Mamas & Papas products and services
  • A supportive and inclusive work environment
  • Recognition and rewards for outstanding performance

Why Join Us

Mamas & Papas is a business that cares, and we are committed to championing people of all cultures, ethnicities, and gender preferences. We believe in the power of inclusivity to help us all move forward in life. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.