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Guest Experience Supervisor

3 months ago

Bootle, United Kingdom Stonegate - Proper Pubs Careers Full time
Position Overview

Front of House Team Leader - Stonegate - Proper Pubs Careers

Location: Yates

About the Role

We are seeking dedicated and experienced Team Leaders who excel in teamwork and possess a genuine enthusiasm for delivering an exceptional guest experience.

Key Responsibilities
  • Provide support, coaching, and mentorship to your team.
  • Collaborate with the management team to develop and execute your vision.
  • Ensure continuous standards and compliance in the absence of management.
  • Create a welcoming environment for our guests.
Requirements

To qualify for this role, candidates must be at least 18 years old due to responsibilities involving the sale of alcohol.

About Us

At Stonegate Group, we take pride in fostering a warm and inviting atmosphere where guests can enjoy live sports, quality beverages, and delicious pub fare. Our commitment to people—both our exceptional teams and our valued guests—is at the core of our operations.

If you are passionate about straightforward, quality food and drink, we want to hear from you. Our venue is renowned for hosting memorable celebrations and providing an outstanding selection of drinks and food.

Benefits
  • Award-winning training and development programs.
  • 25% discount on food and drink for you and your friends across over 800 locations.
  • Referral scheme offering up to £1,000 per person.
  • Dental insurance.
  • Employee Assistance Program – Licensed Trade Charity.

At Stonegate Group, we proudly operate a diverse range of pubs, bars, and late-night venues across the UK, including well-known brands such as Slug & Lettuce, Be At One, and Popworld.

If you require any adjustments during the recruitment process due to a disability as outlined by the Equality Act 2010, please inform us in advance so that we can provide the necessary support.