Club Ambassador
1 week ago
About Us
David Lloyd Leisure is a leading health and fitness operator in Europe, dedicated to providing a unique and supportive environment for our members and staff.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our Reception team as a Receptionist. As a Receptionist, you will be the first point of contact for our members and guests, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities
- Provide exceptional customer service to members and guests, responding to their queries and resolving any issues in a timely and professional manner.
- Manage the front desk, handling membership sales, renewals, and cancellations, as well as processing payments and handling cash transactions.
- Work collaboratively with the Club Team to ensure a seamless and enjoyable experience for our members and guests.
- Assist with administrative tasks, such as data entry, filing, and maintaining accurate records.
- Participate in ongoing training and development programs to enhance your skills and knowledge.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Access to our state-of-the-art facilities and equipment.
- A comprehensive training program to help you succeed in your role.
Requirements
- A positive and friendly attitude, with a passion for delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and proficiency in Microsoft Office.
- A willingness to learn and adapt to new situations.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
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