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Client Relations Manager
3 months ago
Business Development Manager – Multi-site Hospitality Brand
Location: South East London
Salary: Up to £55,000 DOE
COREcruitment is collaborating with a prominent multi-site hospitality brand that operates over 15 venues in London. They are seeking a Business Development Manager to spearhead the sales initiatives for their event spaces.
The Business Development Manager will oversee both outbound and inbound sales efforts, managing the entire sales process from opportunity identification to delivering an exceptional customer experience. This role requires close collaboration with the team to ensure all bookings and events are executed efficiently and professionally.
Key Responsibilities:
- Maximize revenue potential for the organization.
- Ensure all sales inquiries, whether via email, phone, or in person, are addressed promptly and bookings are secured with the suitable offerings.
- Proactively cultivate a network of contacts within local businesses, charities, public sector entities, and other potential booking sources.
- Maintain and enhance digital listings while proposing new avenues for visibility.
- Regularly follow up with past clients to foster repeat business, adhering to GDPR regulations.
- Manage and allocate the sales team to balance ongoing business development with timely responses to inquiries.
- Contribute to the overall enhancement of the business offerings.
- Operations:
- Maximize profitability by focusing on upselling, maintaining customer engagement, and controlling expenses, particularly labor costs.
- Ensure the team is well-informed about all available packages and services.
- Mentor junior team members in sales techniques and service excellence.
- Operate the venue safely, complying with all legal and internal standards.
If you are interested in exploring this opportunity further, please submit your application.
