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Meeting Operations Coordinator
2 months ago
Job Summary
We are seeking a highly organized and enthusiastic individual to join our Meetings and Events team as a Meeting Operations Coordinator. As a key member of our team, you will be responsible for providing exceptional hospitality to our guests and ensuring the smooth execution of events.
Key Responsibilities
- Guest Focused Service Delivery
- Achieve business objectives by understanding guest expectations and personalizing their experiences.
- Implement strategies for managing costs, including stock and waste control, to maximize profitability.
- Operations Management
- Employ technology to streamline operations, improve service delivery, and reduce costs.
- Identify and nurture potential within the team, encouraging growth, training, and development.
- Quality Assurance
- Regularly evaluate and enhance departmental performance by introducing innovative practices.
- Maintain high standards through regular audits, staff training, and by gathering and acting on guest feedback.
- Financial Management
- Carefully manage the cost of goods sold to maintain profitability.
- Monitor and manage stock levels and reduce waste to improve cost efficiency.
Requirements
- A full valid UK driving licence is required.
- Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.
About Us
At Hoar Cross Hall, we pride ourselves on treating our guests as a friend of the family and creating positive memorable experiences during their stay or visit to the Hall and Spa. We are committed to hiring people with passion and positivity, and we train you for skill, nurture you to grow and achieve your goals.
