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Healthcare Operations Coordinator

2 months ago


Sutton Coldfield, Birmingham, United Kingdom One Retail Full time
Healthcare Operations Coordinator - One Retail

We are seeking a committed Healthcare Operations Coordinator to facilitate the efficient management of our operations in the healthcare sector on a part-time basis, with a contract of 30 hours per week. In this role, you will leverage your expertise to uphold a high standard of operational excellence. In return, you will have the opportunity to advance your career with a company that values its workforce, embraces diversity, and acknowledges employees who exceed expectations. We ensure you are compensated for your dedication, which is why we provide a comprehensive benefits package that includes but is not limited to:
  • Exclusive travel discounts with various providers
  • Grocery savings through discounts at major supermarkets
  • Quick access for you and your immediate family to a Digital GP, along with additional healthcare benefits
  • Significant discounts on cinema tickets
  • Regular updates featuring the best discounts and savings available
  • Cash rewards for your spending, redeemable at a wide range of brands
  • Complimentary wellness, mindfulness, and fitness classes
  • Ability to share all discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career growth through our development programs
Could you bring your enthusiasm to our healthcare operations? Here’s what you need to know before considering this role:Your key responsibilities will include:
Domestic Services
  • Assist the Domestic Services Manager with administrative duties as needed.
  • Maintain auditing software, updating changes to service locations.
  • Communicate audit results internally to relevant stakeholders.
  • Generate weekly audit schedules for supervisors and clients.
  • Create cleaning schedules in accordance with national standards.
  • Complete any contract documentation as directed by the Domestic Services Manager.
  • Order supplies for Domestic Services.
  • Provide support with the client complaint management system.
Payroll
  • Support payroll operations by ensuring daily tasks on the time and absence management system are completed, including exceptions and processing leave.
  • Act as the first point of contact for payroll inquiries, ensuring all queries are addressed in line with policy.
HR
  • Assist HR by ensuring all absences are reported and recorded accurately.
  • Support HR in conducting return-to-work interviews as per policy.
  • Help with the administration of employee relations cases, including meetings and documentation.
  • Assist with notetaking during meetings as required.
  • Support recruitment administration and onboarding processes in accordance with company policy.
  • Issue uniforms and security passes to new employees.
  • Conduct exit interviews and prepare necessary documentation.
  • Assist with business case administration as per policy.
  • Support the employee recognition program within Domestic Services.
  • Facilitate training by coordinating attendance for relevant courses.
  • Perform any additional administrative tasks that support Domestic Services.
  • Carry out any other reasonable requests that support the contract.
Our ideal Healthcare Operations Coordinator will possess:
Knowledge and Skills
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office applications.
  • Able to establish and nurture effective working relationships across all levels.
  • Strong organizational skills in administration.
Education and Qualifications
  • Proficient in computer usage is essential.
  • Experience with software applications is preferred.
  • Strong command of the English language.
Experience
  • Experience in a dynamic, people-focused operational environment.
  • Familiarity with company policies and procedures.
  • Desirable: Knowledge of people management policies.
  • Desirable: Experience in a healthcare setting.
Personality Traits
  • Enthusiastic, self-driven, open-minded, and an effective communicator.
  • Possess a positive, proactive attitude.
Personal Attributes
  • Flexibility to meet the needs of the business.
  • Willingness to travel occasionally for meetings or training.