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Hospitality Supervisor

3 months ago

Biggleswade, United Kingdom McMullens & Sons Careers Full time
Position: Bar and Waiting Supervisor

If you aspire to cultivate a career within a well-established, thriving family-owned enterprise where guest satisfaction is paramount and quality is key, this opportunity is for you. As a Bar & Waiting Supervisor, you will be part of a family-oriented culture that values investment in future talent. We prioritize treating our staff as family members, ensuring that you are respected, trained, coached, and empowered to enhance your skills and confidence.

About the Role:
As a Bar & Waiting Supervisor, your passion for delivering attentive, full-service dining will be crucial in creating memorable experiences for our guests. This role is vital within the Chicken & Grill pubs, which are an integral part of the McMullen's family. The position offers:
  • Competitive salary
  • Achievable bonus structure
  • Flexible shift patterns
  • Weekly remuneration
  • 60% discount on meals during shifts
  • 25% discount on food and 20% off beverages for you and your friends on days off
  • Enhanced pay rates for key Bank Holidays
  • Family-friendly policies, including improved maternity and paternity benefits
  • Excellent live-in accommodation options, if needed
  • Participation in gratuities
  • Outstanding career advancement opportunities through our GROW Programme, with many of our General Managers promoted from within
  • A respected role in a forward-thinking company that values individuals
  • Industry-relevant Apprenticeships available for skill development while earning
Key Responsibilities:
  • Providing exceptional service to delight our guests
  • Coaching and mentoring team members
  • Managing shifts and supporting the management team

Prior supervisory experience is essential; however, comprehensive training will be provided through the McMullen GROW Programme, both in-house and at our dedicated Training and Development Centre.